It's Not You, It's Them

About this course

Some agents believe their job is finished once an employer selects a health plan, but that is really just the beginning. After the plan is chosen, agents play a critical role in helping employees understand why coverage matters and how to use their benefits. This course explores the concept of health literacy and explains why many consumers struggle to navigate the healthcare system. Attendees will learn practical ways to communicate benefits more clearly so employees can make informed decisions and use their coverage properly.

Upcoming dates

• Tue, Dec 15 · 9:30 AM to 10:30 AM CT

  It's Not You, It's Them

  Ethics1 CE credit hourWatch and listen on one device
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